Consider how much of
a business day is spent on a computer; everything from
faxes and email to order fulfillment and payment
processing is done via computers. They are embedded
tools that businesses depend on and whose stable
operation has a direct impact on business
productivity.
The Conflict Between
Outsourcing IT needs and Maintaining Internal
Staff
Traditionally,
businesses employ an independent IT service provider.
Unfortunately the IT provider’s services aren’t utilized
until after the client has undergone considerable
internal discussion regarding the project and usually
the client is eager to progress forward.
Therefore, all
consultation is focused on the specific project being
discussed, making it hard to consider long-term goals
and concerns. The client loses the benefit of early
consultation that may have led to better
alternatives.
The other option for
a business is to employ its own internal IT staff.
However, the costs of maintaining and supervising a
staff whose operations are not well understood may make
this an unwise investment.
The
Solution
This contradiction of
needs is resolved by retaining the services of an
organization such as the Gaiacom Corporation. This
solution is characterized by:
- Frequent client /
Gaiacom interaction
- Compromise between
expertise of external professionals and availability
of internal staff
- Reduced overheard
and costs
By acting as the
virtual IT staff, Gaiacom is always aware of the
client’s changing needs and plans. Gaiacom’s available
expertise assists the client in making informed
decisions.
As IT solutions are
chosen, Gaiacom conducts the implementation, ensuring
each component contributes to the long term goals of the
client.
The client gets the
perfect mix of external expertise and an internal staff,
balancing costs, availability, overhead and
quality.
The Flexibility of the
Virtual IT Solution
Gaiacom understands
that not every business needs a Virtual IT provider, at
least initially. A client may need only equipment sales,
initial installation and support services.
A key element of the
Gaiacom model is that most technology services fall
under the umbrella of Virtual IT. Therefore, a client
can utilize the services they need and know that as
their business grows, they will not have to change IT
providers.
